Moss Alley Motors is a reputable automotive shop located in a convenient location on Google Maps. With a focus on providing top-notch services and knowledgeable technicians, Moss Alley Motors has earned a solid reputation among its customers. The shop offers a wide range of services, including oil changes, brake repairs, inspections, and more. Customers appreciate the fair pricing and excellent communication they receive when working with the team at Moss Alley Motors. Whether you need routine maintenance or more extensive repairs, you can trust Moss Alley Motors to provide expert service for your vehicle. With a commitment to customer satisfaction and quality workmanship, Moss Alley Motors is a go-to destination for all your automotive needs.
Amenities and More
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible car park
- Appointments recommended
- Oil change
- Mechanic
Reviews
I came in to have a headlight replaced. They gave me an estimate of when it would be done and it was done hours before which was awesome. Both folks I interacted with at the front desk were incredibly friendly and helpful. Will definitely come here for future car needs.
We love our cars, and we have been taking them to Moss Alley for years, and we have nothing but praise and appreciation for these folks. No shenanigans of any sort, just high quality, no nonsense service. Our cars run great, and feel taken care of and cared for, and it is super-easy to schedule appointments on their web site, and drop offs and pick ups are easy and mellow. In summary – I love this place, A++, recommend! ;)
The manager was so helpful both on the phone and in person. He showed me how to check the oil in my car free of charge and told me I had to stand up to my dealer who was going to make me do a full multi-point inspection for a case of simple reset of the maintenance minder. He could have taken advantage of my inexperience but didn’t. I’m definitely coming back here next time where I know I’ll be treated honestly and fairly!
Shop around for other garages, there are plenty. This place takes two full days (8am Wednesday to 4pm Thursday) to perform one hour of labor and not complete the rest of the 0.5 hour work I asked for (drilling out a broken license plate bolt). The service advisor Kendra is not helpful. It felt like I was a burden to her. You can't even phone to make an appointment, Kendra told me I had to do it online, even if you want to discuss before committing to an appointment. There is no parking so you have to find your own street parking and risk a ticket if they don't grab your car within two hours or pay for parking. Good luck doing that at 8am when parents are dropping kids off at the school across the street - and they tell you to drop your car off between 8 and 9am. It seems like this place can't schedule its own work properly. Like I said, shop around other garages.
I had one of the best experiences I have ever had at Moss Alley Motors, Donovan is a wonderful person and takes time to explain everything that will proceed with your car. He is also very trusting and funny, two very good qualities in any person. I give Moss Alley a 10 for service and a 10 To Donovan for being a great manager.
Benjamin Hillard
This shop has been very trustworthy and helpful. I have a very old car with high mileage and they’ve done a great job keeping it on the road. They don’t play any games and prices are fair.
While visiting Seattle for work I started having engine trouble in my brand-new-to-me vehicle from a Toyota dealership. I limped my vehicle to their shop because they happened to be the nearest mechanic. I got so fortunate that the nearest mechanic was Moss Alley, in what was a very unfortunate circumstance.
AJ was the mechanic who told me right before close they would fit my vehicle in, was the mechanic who took hours out of his time to get me savvy enough to talk to the dealership about his findings-a blown head gasket-, who took pictures and wrote testimony on my behalf.
Everyone I spoke to at the front desk was not only helpful but patient, empathetic, and knowledgeable.
I’ll happily pay their shop rates and go out of my way to have my future vehicles serviced here.
Honest auto repair shop. I recently purchased a vehicle and the shop performed a buyer inspection. They found nothing wrong and provided a timeline of future maintenance. Excellent customer service. Highly recommend for service in the capitol hill area.
Location
932 12th Ave, Seattle, WA 98122, United States
Hours
-
Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
- Saturday Close
- Sunday Close
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